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 L-R: Grayley McWatters (Chapter President), Dr. Tim Brock (Award Chair for 2018 ISPI, Director of Consulting Services for Capella University), Sue Czeropski, Miki Turtsanyi, and Ieva Swanson


to all the ISPI 2018 Award Winners and to all the members of the ISPI BABS Chapter!

Let's give a round of applause to our own chapter of ISPI for winning 2018 Chapter of Merit and 2018 Chapter of Excellence in Programming and Society Relations.

Also, we are proud to be among the 2018 Outstanding Human Performance Communication recipients.

ISPI BABS, you rock!

Click here for a quick video of the 2018 ISPI Conference proceedings.  




Meet our latest new member! 

Holly Burkett

Holly Burkett, PhD, CPT, SPHR is Principal of Evaluation Works aperformance consultancy in Davis, CA. Formerly with Apple, she as over 20 years experience helping teams and organizations build capabilities that foster high performance, change resilience, and sustainable value. Former Editor of ISPI’s Performance Improvement Journal, Holly currently serves on ISPI’s Certification, Accreditation, and Governance Committee (CAGC), is an item writer for HRCI’s certification exams, and is Adjunct Faculty in Drexel University’s Graduate Studies program, where she designed and teaches the HPT curriculum. Publications include “Learning for the Long Run” (2016), which earned the 2017 Award of Excellence for Outstanding Human Performance Communication from ISPI. She’s also contributed chapters and multiple case studies to such books as ASTDs“Handbook of Measuring & Evaluating Training” (2010) and Donald Kirkpatrick’s "Evaluating the Four Levels " (2006), among others.

An accomplished performance consultant, certified ROI professional, and talent builder, she was honored with a 2017 “Global Training and Development Leadership Award” from The World HRD Congress. A sought-after speaker, workshop leader, and international facilitator, her doctorate is in Human Capital Development.  Holly can be reached at burketth@earthlink.net or be contacted through LinkedIn or http://hollyburkett.com/.

Maja Joakim

Maja Joakim, MBA, CPT, is among the first CPTs that pioneered the application of the performance improvement standards in international development by using the USAID’s human and institutional capacity development (HICD) model in her home country Macedonia. She is passionate about supporting organizations across the world improve their performance to positively impact their societies.

Maja has served on the ISPI-EMEA Board and chaired the ISPI 2016 and 2017 conferences. She can be reached at maja.petkovska@gmail.com.


Attention all California Members!  

We are looking for one or more people to help with the Oyster Barrel Event in Petaluma on the 20th of October.  Please let Sue Czeropski know if you can help by the 29th of June by sending her email at sczeropski@gmail.com.  Much appreciate if you could put Oyster Barrel Help in the subject line!

ISPI Bay Area/Boise State (BABS) Chapter is a chapter of the International Society for Performance Improvement (ISPI) 

What is it that you want from a professional organization? Would you like to:

    • Build enriching, rewarding relationships?
    • Develop your leadership skills?
    • Partner with professional peers?
    • Keep up-to-date on proven practices and industry trends?

Then you are looking for ISPI Bay Area/Boise State (ISPI BABS) chapter!

ISPI BABS is a young and rapidly expanding professional association. The Boise State Organizational Performance and Workplace Learning (OPWL) department and student body has joined forces with what was the ISPI Bay Area chapter in Northern California to form a new, organizational chapter that operates virtually. It is called the ISPI Bay Area/Boise State (BABS) chapter. Although the group has strong roots in Northern California and the Boise OPWL community, we welcome new members in Northern California and other educational institutions.

We follow and support the ISPI standards and RSVP Plus:

Standard 1: Focus on results while remaining impartial.

Standard 2: Take a systemic view combined with out expert consulting and communication skills.

Standard 3: Add value to the organization by facilitating better decision making.

Standard 4: Establish partnerships.

Plus: Remain solution neutral.

Click here to learn more about our parent organization, International Society for Performance Improvement (ISPI).

Volunteer Opportunities 

We have lots of opportunities for members who want to be involved and help shape it. What is it that you want from a professional organization? Bring your voice to the mix, and help us build something that meets the needs of our community. Volunteers help in the following types of activities:

    • Programs
    • Technology
    • Membership
    • Marketing and Communications
    • Finance
If you are interested in learning more about the Chapter or in volunteering, please visit here for more information. 

Opportunities for professional networking and learning

One of the most important steps toward advancing careers in the exciting field of human performance improvement is to join a professional association. Currently, we have members from all over North America. Here are some great reasons for joining the ISPI BABS Chapter.


ISPI organizes both international and national annual conferences. Thanks to technology, the ISPI Bay Area/Boise State Chapter gives you an opportunity to connect more frequently with members and other professionals who share your interest. We offer webinars most months, and occasional face-to-face events. These are opportunities for you to mix and mingle with others in your field in both professional and relaxing settings.


Personal & Professional Growth

If your career aspirations include the desire to present your work, publish, and/or keep up-to-date on proven practices or industry trends and how to manage them, the ISPI Bay Area/Boise State Chapter can help you find opportunities. 




Mentoring is the cornerstone of many professional organizations, and is a valuable part of ISPI as a whole, and of our chapter. Both emerging professionals and more experienced practitioners can find value in mentoring and being mentored. A number of the seasoned professionals in our chapter are well known in the performance improvement field and generously lend their expertise.


Career Development

Networking builds relationships with people who hire, even though they may not be hiring at the moment, and with people who may be able to point you to job listings that other avenues may not. In addition, active participation in a professional organization like this chapter can be an impressive entry on your résumé. 

Upcoming events


Your privacy is important to us at the International Society for Performance Improvement, Bay Area/Boise State Chapter (ISPI BABS). Therefore, we would like to inform you about updates we are making in light of the European Union’s General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

This is a great opportunity to show you exactly what we do with the information you allow us to have.  It also supports our ongoing efforts to continuously enhance your connection with ISPI BABS.

ISPI BABS collects a very limited range of personal information, fundamentally name and email address and we store that contact information in a separate, security-compliant database.  We use the information you have shared with us in order to connect and communicate with you in a couple of areas.  We communicate with you about your BABS membership status, BABS chapter accomplishments as well as upcoming BABS sponsored and other available professional development activities and events.

Note that service providers, that provide membership and event registration functions (Wild Apricot - https://www.wildapricot.com/gdpr and PayPal - https://www.paypal.com/webapps/mpp/ua/privacy-full), may collect other additional personal data, such as physical address and/or credit card or other financial account numbers.  However, though we ensure that those vendors are GDPR compliant and serious about your privacy, we do not receive or store any of the additional information that such service providers/vendors may collect.

We have updated our Privacy Policy and Terms & Conditions to clearly explain what information we can collect, how we collect it, what we can use it for, who we can share it with, and how we will keep it safe.  You don’t have to do anything in response to this notice, but please take a moment now to look at our Privacy Policy, and rest assured that your data is safe with ISPI BABS.

You may withdraw your consent at any time by contacting us at

We promise to always treat your information with respect.

Thank you for your support for and engagement with ISPI BABS.

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