Upcoming events

    • 19 Apr 2018
    • 11:00 AM - 12:00 PM
    • Online(PT time)
    • 46

    Program Description:

    “The volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, and reliably.” ―Atul Gawande, Surgeon, Writer, Public Health Researcher.

    "Inside every fat course is a thin job-aid crying to get out." ―Joe Harless, Researcher, Author, Workforce Performance Improvement Thought Leader

    In the field of Learning and Development (L&D), one of the most valuable (and yet underrated) performance support tools we can provide for our customers and teams is an effective job-aid. In this session, you’ll learn Peregrine’s seven steps for creating exemplary job-aids and other performance support tools.

    It's no secret that billions of dollars are wasted every year on training and talent development initiatives. One of the best ways to reclaim some of those wasted dollars is to go back to basics and ensure that training programs are (a) focused on performance and (b) wrapped around relevant, well-crafted job-aids. In some cases, an effective job-aid can replace a course entirely.

    The subject matter in this session is directly applicable to many important trends in L&D today including microlearning, performance support, and xAPI technology. Most participants leave this program with new insights and skills for producing better results in less time in their performance improvement efforts.


    Participants will be able to produce better results in less time in their performance improvement efforts because they can recognize, design and create an exemplary job-aids.


    After 20 years of helping business leaders and training departments find new and better ways to create interventions that help their workforces perform better (i.e., faster, safer, more effectively), learning-industry veterans, Russ Powell and Joe Halpin, have come to realize that Mr. Harless had coined something true and brilliant in that phrase: one of the most valuable (and yet under-rated) performance support tools we can provide for our customers and work-teams is the damn good job-aid.


    Russ Powell is an award-winning learning-industry veteran who helps mid-sized and large businesses create effective and affordable training programs and other performance improvement initiatives (e.g., simulations, process documentation, job aids, instructional videos, eLearning, etc.) that help bring their workers to the next level. Russ holds degrees in behavioral sciences from Georgia State University and Loyola University. Click to follow him on LinkedIn and/or Twitter

    Joe Halpin is a performance technologist with more than 20 years’ experience. He was a contributing architect of the award-winning Sherpa learning platform. Other areas of expertise include sales, communications, HR, and assessing learning strategies. Joe holds a Masters in Instructional Technology from San Francisco State and a Bachelor of Science in Corporate Communications from Ithaca College. Click to follow Joe on LinkedIn

    Russ and Joe are co-founders of Peregrine Performance Group.

    About Peregrine Performance Group

    Peregrine Performance Group is an award-winning workforce performance improvement consulting firm that helps business leaders move their teams from NOT-KNOWING to KNOWING and from KNOWING to DOING. Peregrine solutions help business leaders reduce high rates of turnover, maintain quality and profitability during rapid growth, expand markets, reduce exposure to hazards, and increase employee productivity. 

    In addition to being job-aid ninjas, Peregrine is known for world-class expertise in performance-based instructional design, eLearning design and development, facilitation of face-to-face and live-virtual training programs, instructional media development, and the evaluation of training.

    For more, visit the Peregrine website and/or follow Peregrine on LinkedIn or Twitter.  

    More About this Presentation

    Learning and development (L&D) professionals have an overwhelmingly large bag of tricks these days. And as a result, in many cases, we've become Jacks and Jills of many trades and masters of none (or at least few). This session helps L&D professionals relax, return to some basics, and re-consider the value of one of the most useful tools in our collective performance-improvement bag – the exemplary job-aid. For the experienced professional, s/he will receive reinforcement and reminders of what it takes to build a great job-aid; newcomers will walk away with time-tested ideas for simplifying the overwhelming task of producing great performance support tools.

    If you have any doubts about your ability to recognize, design and/or create effective job aids (or manage people who design and create these), this program is a must attend. It's a relatively simple, high-payoff antidote to training-waste.

    In this engaging, interactive session, we provide practical guidance and real-life examples that help participants recognize, design and create exemplary job-aids.

    Learning Objectives:

    What will you gain by attending?

    • Recognize an exemplary job-aid. (Save time, money, resources.)
    • Know when to use a job-aid in place of or as a component of a training course or talent development initiative. (Reduce resource load(s).)
    • Design and create an exemplary job-aid. (Increase confidence in tool effectiveness.)

    This presentation, as with most of our presentations, is built around case studies and real-life examples drawn from work with our clients. Often client names have been changed to protect the innocent, but the examples are real. We use an interactive lecture-style format in which useful content is presented, but plenty of room/opportunity is provided for audience members to interact, ask questions, and offer relevant examples of their own.


    The ideal audience for this presentation includes anyone involved in the design, development and/or evaluation of training courses. This includes instructional designers, training managers and training executives who make decisions about training, as well as human resources and other talent development professionals who are likely to find themselves in positions in which they must design, develop, facilitate, evaluate and/or make decision about training courses.


    In our work, we review training programs and performance improvement initiatives on a regular basis – we’ve been judges for the Brandon Hall Excellence in Learning awards for many years – and we regularly and consistently see needs for job-aids that are left unfilled, and the job-aids we do see appear to be lacking in substance and rigor. This presentation is both a demonstration of expertise and a call-to-action to help L&D development professionals save time, money and other resources through the design and development of better job-aids and other performance support tools.

    Note: Registered attendees will receive an email with a link to the webinar. If the link is not included in the initial registration confirmation, it will be sent a few days in advance of the event.

    • 27 Sep 2018
    • 11:00 AM - 12:00 PM
    • Online(PT time)
    • 50


    Patti Shank, PhD, is a learning designer, researcher, analyst, and author is recognized internationally for her contributions to the L&D field. She is known for evidence-based analysis of improving the outcomes from training and performance initiatives.

    Patti speaks regularly at training and learning technology conferences and is the author of Write and Organize for Deeper Learning and Practice and Feedback for Deeper Learning. These books are part of the Make It Learnable series, which offer practical tactics for improving outcomes based on training and other research.

    Patti was the research director for The eLearning Guild, an award-winning contributing editor for Online Learning Magazine, and her articles are found in the ATD Science of Learning and Senior Leaders BlogseLearning Industry, and elsewhere. Website:

    Patti completed her Ph.D. at the University of Colorado, Denver. Her research on new online learners won an EDMEDIA best research paper award. She lives in Denver, Colorado, USA.


    Take a look at typical organizational learning content and you’ll see things that make it more difficult to learn, remember, and apply. Too much content and overloaded memory (and little learning). Unclear messages. Long-winded content making it hard to find the intended messages. Writing and designing for learnability means making it easier to learn, remember, and apply!

    Here’s the (very) good news. Research offers instructional, writing, and information design principles that show us how to make instruction more learnable. Patti Shank, PhD, author of Write and Organize for Deeper Learning and Practice and Feedback for Deeper Learning, former learning research director, and learning analyst, has made these strategies and tactics clear and actionable.

    In this session, participants will learn actionable tactics from research that help us:

    • Understand memory so we don’t make it hard to learn
    • Quickly estimate and then fix the readability of your content
    • Make content clearer and easier to understand
    • Support remembering and use

    Here’s an excerpt from a review of Patti’s Write and Organize for Deeper Learning:

    Excellent book, clear, concise and very useful and immediately applicable. Reminiscent of Mager, which I intend to be the highest praise I can convey from someone in the L&D industry. There are a lot of books and resources published on the latest buzzwords and panaceas to the woes of our industry, but Patti does not contribute to that crime. She has written a resource that can help anyone improve their instructional writing and design, to the support and promotion of real performance improvement.

    Want to get the most from this session? Beforehand, think of specific content you want to improve so you can think through the tactics with this content in mind. We know (from research) that we learn best when able to apply it right away.  More information about Patti:

    Note: Registered attendees will receive an email with a link to the webinar. If the link is not included in the initial registration confirmation, it will be sent a few days in advance of the event.

Past events

08 Mar 2018 Conducting Evaluations with a 10-Step Procedure
22 Feb 2018 Multiple Generations: Do they need special treatment?
25 Jan 2018 Emotional Intelligence: Foundations for Performance Excellence
26 Oct 2017 The Key to Performance: Understanding Value Creation
21 Sep 2017 Practical Advice for Pursuing a Career in Learning & Development
30 Aug 2017 Write a strong survey instrument using evidence-based practices
20 Jul 2017 Organization Mapping
25 May 2017 Practical Advice for Pursuing a Career in Learning & Development
23 Mar 2017 Raising the Bar: Consulting and Project Management Skills for Instructional Designers
23 Feb 2017 What’s Big Data Got to Do with HPI?
26 Jan 2017 Radically Improved Training Evaluations: Finally—Valid Feedback to Support Improvement
17 Nov 2016 Making Mentoring Work - Front to Back (Readiness Assessment to Evaluation)
22 Oct 2016 Oyster Barrel Event!
22 Sep 2016 Practical Advice for Pursuing a Career in Learning & Development
25 Aug 2016 Performance-based eLearning Case Studies (Tools in Action: Storyline 2)
21 Jul 2016 Adopting a "Sustainability Lens" in Your Work
23 Jun 2016 Understanding Compassion in the Workplace: Leadership and Organizational Applications
26 May 2016 Roger Addison Presents: Performance Improvement Basics 2016
30 Mar 2016 Stealth Engagement: The Hidden Motivators that Drive Performance
02 Mar 2016 Training and Performance Improvement in iNGOs: Giving our gift at a global scale
12 Nov 2015 Personas: Breathing Life into Abstract Performance Data
24 Oct 2015 Oyster Barrel Event!
24 Sep 2015 Crafting Your Breakthrough Leadership Path
30 Jul 2015 Learning to Act with Greater Wisdom: What Recent Neuroscience Tells Us
27 Jun 2015 Making Culture Concrete: Inspiring Output & Accountability
28 May 2015 What Does Leadership Have to Do with Performance Improvement?
26 Mar 2015 Question and Answer Hour with Roger Kaufman
26 Feb 2015 Roger Addison Presents: Performance Improvement Basics 2015
07 Feb 2015 Join ISPI LA Chapter on Saturday, February 7
22 Jan 2015 ISPI Bay Presents: Innovative Approaches to Enterprise Learning in Health Care Reform
15 Jan 2015 ISPI Bay Chapter Board Meeting
18 Dec 2014 Shaping Future Success Today: Moving Performance Consulting to the Cloud
20 Nov 2014 Speaking Up! Presenting to Executives!
23 Oct 2014 Implementing Design 2.0-Collaborative Instructional Design that Works
20 Sep 2014 Oyster Barrel Event!
21 Aug 2014 Understanding Resistance to Asynchronous Discussions for Training
30 Jul 2014 Business Meeting- All are Welcome to Attend
17 Jul 2014 A Systematic Approach to Coaching That Sticks!
14 Jun 2014 Bay Area ISPI Chapter Meeting
10 May 2014 Save the Date -June 15 Chapter Meeting
12 Feb 2014 Sivasailam Thiagarajan
11 Jan 2014 Strategic Planning Session
08 Jan 2014 Guy Wallace: Curriculum Architecture Design
11 Dec 2013 CANCELED - Carl Binder: Accelerating Business Results Through Leadership and Management
23 Oct 2013 October 2013 - Roger Chevalier: Ideas, Models, and Tools for Performance Analysis
07 Sep 2013 Chapter Kick-Off Oyster Barrel 2013 - Meet & Greet

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