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The Case for Automating Performance Improvement

  • January 23, 2020
  • 12:00 PM - 1:00 PM (PST)
  • Online(PT time)
  • 104


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Program Description:

Leaders and their teams need timely, accurate, and unbiased information to improve organizational performance and influence change. Reliable information, delivered fast, provides the ability to make better and faster decisions.

However, while the world is increasingly interconnected and digital, performance consultants often employ methods that are flat and analog. This creates inefficiencies and vulnerabilities that harm the client and tear at the consultant-client relationship.

Continuous performance improvement—the new CPI—powered by cloud technologies, helps organizations move from static lists to informed decision making and accelerated results.

In this session we’ll learn more about the following:

  • The three factors that lead to poor change results
  • Why traditional business tools are insufficient for performance consulting
  • The business case for using the cloud in performance consulting
  • Cloud applications designed specifically for performance analysis, project management, and reporting
  • Four success factors for improving adoption


Dr. Jim Hill is the founder and CEO of Organizational Performance Systems, a provider of cloud applications that advance evidence-based organizational performance.

Prior to founding OPS, Jim was an officer in the United States Marine Corps and an executive with Sun Microsystems. He is a past president of the International Society for Performance Improvement.

Jim’s writings include many articles and book chapters including the Handbook of Human Performance Technology (3d Ed., 2006) and Performance Interventions (1999). His book, Giving Away Power, was published in 2013. Feel free to check it out here.

Jim has been featured in Training, Sales and Marketing Management, Japanese Management Journal, and BPTrends for his approach to organizational performance.

Along with his clients and the organizations he has led, he is a 3-time finalist for the American Business Award (Best New Software Product), the recipient of the CyberFEDS Awesome New Technology Award, and a 6-time recipient of the ISPI Award of Excellence. He is the 2016 recipient of ISPI’s Distinguished Service Award.

In 2017, he was one of two private sector executives invited to testify before the Congressional Committee on Evidence-based Policymaking.

Jim is a graduate of The Ohio State University and received his doctorate (human and organizational performance) from the University of Southern California.

He and his wife, Aiko, have four children and reside in Los Altos, California where they are active in their community.

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