This webinar will provide internal and external consultants with ideas, models, and tools to systematically and systemically analyze performance shortfalls. Included in the session are a performance consulting guide, a structure for asking questions, and a performance analysis worksheet (integrating gap analysis, cause analysis, and force field analysis) to assist consultants in working one-on-one with the managers they serve.
Dr. Roger Chevalier, CPT is an independent consultant who specializes in imbedding training into comprehensive performance improvement solutions. He is the author of A Manager’s Guide to Improving Workplace Performance. Roger has personally trained more than 30,000 consultants, managers, supervisors, and salespeople in hundreds of workshops. He is a former director of training for the U.S. Coast Guard west coast training center and a former vice president of Century 21 Real Estate Corporation’s Performance Division.